External mode access

External mode provides access to the

• Request forms,
• Request forms summary page,
• Check existing question screen, and
• KB search page,

so that they display without the RefTracker header (click here for information about options available using RefTracker headers). Your library might use external mode if using RefTracker forms in association with another application, or if using RefTracker forms in a frames based set of web pages where navigation links are provided in a library defined header or side panel. The most common use of extmode is when you are using an individual RefTracker Request form, and you don’t want the client to be distracted by the other RefTracker client interface functions (for example when the URL of a request form is sent to a client in an Instant Messaging session in order to allow them to request follow-up offline research.

The URL that is used to link to each of these different screens in external mode is inserted in your web pages by your system administrator or web page designer, and is as follows:

Any Request form: http://<yourservername>/reftracker/reft100.aspx?key=<formkey>&cllcid=<clientLocationKey>&extmode=1

The Request forms summary screen: http:///reft120.aspx?cllcid=<clientLocationKey>&extmode=1

The Check existing question screen: http:///reft200.aspx?cllcid=<clientLocationKey>&extmode=1

The KB Search screen: http:///reft290.aspx?cllcid=<clientLocationKey>&extmode=1

where <formkey> is the key for the specific form you want displayed <clientLocationKey> is as previously defined.

External mode can be, and is often, used in conjunction with Customisable headers and footers (see earlier in this training).