Other statistical reporting

Other places where statistical information can be obtained include:

The Search screens: Another way to get information similar to that provided by the Data Export Statistical report is to use the search screen.  It is the right tool to use if you want to find questions by the text of the question or answer.

The Open question analysis screens: You can find the Open question analysis screens under Open questions in the main header bar, or by clicking the report name in the Workload overview section of the Home screen.  

Open question analysis provides some graphical representations of your current Open question workload.  Use it to get a quick picture of the balance of your workload between staff members.

By default these graphs are only made available to Supervisors (who see just the workload for their location) and Administrators (who see the workload for the whole system), but your System administrator can make them available to other users if appropriate.

The provided graphs are:

Open questions by Status
Open questions by Progress
Open questions by Request type

Click here for more information about those screens.